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When you place an order, we collect essential details such as your name, email address, delivery address(es), phone number, username, and password.
We may also automatically gather technical information from your device, including your IP address, browser type, system details, login/logout times, and items you searched for or viewed on our site.
We use cookies to improve your shopping experience. Some cookies are necessary to recognize you on our website, enable basket functionality, and allow you to complete your purchase.
We also use cookies to remember you during future visits, helping us offer a better service. You can choose to reject or delete these cookies through your browser settings—refer to your browser’s ‘Help’ section for guidance.
We use the personal information you provide to process your orders, including sharing your phone number with couriers and contacting you about any issues.
You can choose to receive promotional emails or updates from us and may opt in or out at any time.
We may use your data for market research or customer profiling and to personalize website content, such as showing products you might like.
We use secure server software to encrypt your data during transmission and implement strong security protocols to prevent unauthorized access to the data we store.
Your payment card details are encrypted using secure technology and are not stored on our servers.
Card details are sent directly to our payment partners and are never accessed by us.
We may share your data with trusted third parties we believe could offer services of interest. You can opt out by selecting the appropriate option during checkout.
We may disclose your data when required by law or regulations, or to protect our rights or those of our customers.
By using our website, you agree to our collection and use of your personal information as outlined in this policy.
To help protect your account, always log out after using a shared computer.
If you have an account or have interacted with the site, you can request a copy of your personal data. You may also ask us to delete your data, unless we are legally required to keep it for administrative, legal, or security reasons.